Law Debenture provides one of Europe's leading "Whistleblowing" services

Law Debenture provides one of Europe’s leading “Whistleblowing” services, supplied by one of its subsidiary companies, Safecall.

Safecall works with a large number of UK FTSE 100 and 250 companies as well as other private and public organisations.

Safecall is now expanding its services to its Asia-Pacific clients.

The term Whistleblowing has gained prominence in recent years.  In the wake of financial scandals such as Enron, World Com etc., many organisations addressed their operating procedures and began to see the benefits of providing a safe accessible means for staff to report concerns.

In the UK, the introduction of The Public Interest Disclosure Act and Sarbanes Oxley legislation in the US encouraged staff to report concerns and offered protection against reprisals.  The Bribery Act 2010 included a defence of having adequate procedures in place to prevent bribery. This meant that for the first time having a safe and secure whistleblowing procedure became necessary.

Safecall provides an independent worldwide service for staff to report concerns which are then reported directly to clients for appropriate action.  Whilst you may have excellent internal reporting systems, on occasions, staff may feel uncomfortable using them.  It is recognised that an independent external provider can overcome any such unease.

Often employees fail to report wrongdoing or concerns due to:

  • Lack of anonymity
  • Fear of reprisal
  • Feelings that they may not be taken seriously
  • Inadequate or inappropriate internal reporting procedures

It is impossible for senior management to know everything that goes on but they can mitigate that everything possible has been done if employees have access to our service.

Your employees are the eyes and ears of the organisation and by introducing Safecall you make it easier for them to make you aware of potential problems.

Points to consider about your current system:

  • Is it used?
  • Can employees report anonymously, if appropriate?
  • Do they trust the system?
  • How easy is it to raise concerns about fraud if all they have are suspicions?
  • Are staff comfortable raising corporate governance matters when they may be reporting to those suspected of wrongdoing?
  • Are you always aware of bullying, health and safety concerns, discrimination, racism etc.?
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