Safecall Provides

Safecall Provides

  • Global whistleblowing
  • Reporting by telephone, secure web portal, email and text
  • 24/7 secure free-phone access
  • Automated language support
  • Comprehensive written reports
  • Call handling specific to client/country requirements
  • Corporate gifts and hospitality reporting
  • Post implementation staff survey

Security

  • All staff UK Government vetted
  • Strong commercial ICT security
  • Encrypted communications
  • Private Security Industry Act (“PSIA”)

Customer Support

  • Implementation advice and assistance
  • Employee communications support
  • Ongoing marketing support
  • Data protection guidance
  • Customer Relationship Management (“CRM”) system to enable clients to:
  • Manage reports and investigations
  • Audit trail investigations
  • Conduct in depth analysis of calls
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